FAQ

To book a service, simply download the Book Your Maid app from the App Store or Google Play Store, create an account, and follow the booking process. You can also visit our website, log in, and schedule a service.

Our platform offers a wide range of services, including:

• Jhadu Pocha: Sweeping and mopping
• Nanny: Childcare services
• Nurse: Professional nursing care
• Housekeeping: General cleaning and maintenance
• Maid: General household cleaning
• Elder Care: Assistance for the elderly
• Chef: Cooking services
• Security Guard:Security services for homes or businesses
• Babysitter:Temporary childcare services
• Patient Care:Care for patients at home
• Baby Massage:Professional massage for babies
• Delivery Boy:Delivery services
• Cook:Cooking services
• Japa Maid:Postnatal care and assistance
• Driver:Professional driving services
• Office Boy:Office assistance and errands

All service providers undergo a thorough background check and training process to ensure they are trustworthy and skilled. We prioritize your safety and satisfaction.

If the assigned service provider is on leave or unavailable, we will provide a substitute to ensure your schedule is not disrupted. The substitute will be equally qualified and trained.

Payments are made in advance through the app or website. You can use various payment methods, including credit/debit cards, PayPal, or other available options. Payments are processed securely.

Your satisfaction is our priority. If you are not satisfied with the service, please contact our maintenance helpline at ____________________within 24 hours. We will address your concerns promptly.

Yes, we have a maintenance helpline for reporting issues or concerns related to our services. You can contact us during business hours at ________________

The agreement includes details about services, payment, work schedule, confidentiality, termination, disciplinary measures, and other relevant terms. You can view the full agreement in the app or on our website.

While we ensure that all service providers are reliable, we recommend securing valuable items. In case of any suspicion of theft or damage, notify us immediately, and we will cooperate with any investigation conducted by law enforcement authorities.

We value your feedback. You can provide feedback through the app, website, or by contacting our customer support. Your input helps us improve our services.

For further questions or assistance, please contact our customer support at Email________________/Phone Number ____________________.